Privacy Policy

Vehicle Databases Privacy Policy

Vehicle Databases Inc. (https://vehicledatabases.com) (“Vehicle Databases”, “VDB”, “we,” “us,” “our”) is dedicated to protecting your privacy and the privacy of your customers. This policy explains what data we collect, why we collect it, and what we do with it when you use our website or any of our Vehicle Data APIs (“products”, “services”). We take privacy issues very seriously, and never sell lists, personal information or email addresses. Please read the following to learn more about our Privacy Policy.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person.

 

You may be asked to provide your personal information anytime you are in contact with Vehicle Databases or a Vehicle Databases affiliated company. Vehicle Databases and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.

 

Here are some examples of the types of personal information Vehicle Databases may collect and how we may use it.

Collection and Use of Personal Information

When you use Vehicle Databases's products, we collect vehicle data for the APIs that you call. Click here to read about the vehicle data APIs that we offer.

When you create a Vehicle Databases Member Account, purchase a product, download a software update, or utilize Vehicle Databases services, we may collect a variety of information, including your first name, last name, mailing address, phone number, email address, contact preferences, and credit card information. For businesses, we may also collect business information like name, address and phone number.

Collection and Use of Personal Information

1. The personal information we collect allows us to keep you posted on Vehicle Databases’s latest product announcements, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out at any time by updating your preferences.
2. We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
3. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Vehicle Databases, you may not opt out of receiving these communications.
4. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Vehicle Databases’s products, services, and customer communications.
5. We never use information obtained by "our product" for any purpose other than to index report information for your retrieval if necessary, and ultimate deletion in accordance with the Vehicle Databases Terms and Conditions.

Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as zip code, unique device identifier, location, and the time zone where a Vehicle Databases product is used so that we can better understand customer behavior and improve our products, services, and advertising.
  • We may also collect information regarding customer activities on our website, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of the most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
  • If we combine non-personal information with personal information, then the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

Vehicle Databases’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies like Google Captcha. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Vehicle Databases and our partners use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Vehicle Databases more convenient and personal. Knowing someone using your computer or device has used a particular service helps us make any advertising and email communications more relevant to your interests. And knowing your contact information and information about your computer or device helps us register your products, personalize your operating system, set up your Vehicle Databases service, and provide you with better customer service.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Vehicle Databases may use this information in our marketing and advertising (if any) services.

In some of our email messages, we may use a “click-through URL” linked to content on the Vehicle Databases website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular products or services and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, then you should not click text or graphic links in the email messages.

Disclosure to Third Parties

At times Vehicle Databases may make certain personal information available to strategic partners that work with Vehicle Databases to provide products and services, or that help Vehicle Databases market to customers. Personal information will only be shared by Vehicle Databases to provide or improve our products and services; it will not be shared with third parties for their marketing purposes.

Service Providers

Vehicle Databases may share personal information with companies who provide services such as information processing, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Vehicle Databases operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Vehicle Databases to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

Vehicle Databases takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

 

Vehicle Databases online services use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. You must use an SSL-enabled browser such as Chrome, Firefox, Internet Explorer or Safari. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

Your Choices and Opt-Outs

Before we use your personal information for a purpose that is materially different from the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. An individual may opt-out of such uses of their personal data by contacting us via Contact US  . We will not use sensitive personal information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual unless we have received the individual’s affirmative and explicit consent (opt-in).

Opt out requests can be made by either using the unsubscribe link at the bottom of emails you have received from us or can be made by emailing us at support@vehicledatabases.com.

Please note that some communications (such as service messages, account notifications, billing information) are considered transactional and necessary for account management and you cannot opt out of these messages unless you request to deactivate your Vehicle Databases Member Account.

Integrity and Retention of Personal Information

Vehicle Databases makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Vehicle Databases is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing support@vehicledatabases.com.

Location-Based services

To provide location-based services on Vehicle Databases products, Vehicle Databases and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Vehicle Databases computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Vehicle Databases and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt into their location services, if applicable.

Third-Party Sites and Services

Vehicle Databases website, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy policies.

Third-Party sites include:

Stripe

Google Analytics

Clarity

Azure

Google Captcha

We encourage you to learn about the privacy policies of these third parties on their sites.

Vehicle Databases’s Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Vehicle Databases employees and strictly enforce privacy safeguards within the company.

Compliance – We Operate in the United States

Our servers are located in the United States, so your information may be transferred to, stored, or processed in the United States. While the data protection, privacy, and other laws of the United States might not be as comprehensive as those in your country, we take many steps to protect your privacy. By using our Vehicle Databases, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this policy.

General Data Protection Regulation (GDPR)

What is the GDPR?

The General Data Protection Regulation, or GDPR, took effect on May 25, 2018. This privacy law provides European individuals with certain rights over their personal data including a right to access, correct, delete, and restrict processing of their data. The GDPR regulates the “processing” of data which includes the collection, storage, transfer or use, of personal data about EU individuals. Any organization that processes personal data of EU individuals is within the scope of the law, regardless of whether the organization has a physical presence in the EU.

Vehicle Databases products GDPR Compliance

Vehicle Databases Product’s tools and processes are compliant with the GDPR. This means Vehicle Databases products can lawfully collect, receive, and process personal data from the EU and beyond. We are committed to offering services and resources to our customers to help them comply with GDPR requirements that may apply to their activities.

Are Vehicle Databases products customers GDPR compliant?

Compliance with the GDPR requires a partnership between Vehicle Databases products and our customers in their use of our services. Vehicle Databases Product’s Terms and Conditions outlines our customers’ obligation to lawfully obtain and process all personal data appropriately.

What is Personal Data?

The GDPR definition of personal data includes what we typically consider personally identifiable information (PII)—name, passport number, birth date, etc. – but it also includes data that we might consider to be non-PII, like IP addresses or device IDs.

 

For a comprehensive list of what the GDPR considers personal data, please read Article 4(1) of the GDPR. Additionally, included in the definition of personal data is a subset of data known as “special categories of personal data.” Special categories of personal data is a specific list of data, expressly set out in the GDPR, and includes things like race, religion, political opinions, health data, etc.

Changes to the Privacy Policy

Vehicle Databases may update its Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via a prominent notice on our website, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to check this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

If you have any questions or concerns about Vehicle Databases’s Privacy Policy or data processing, please contact us at: